General questions about OnlineCityPass

  • is a platform that offers city passes, activities, and attractions for travelers. We provide a convenient way for you to explore and enjoy the best a city has to offer, all in one place.

  • Select your destination city.
    Browse and choose city passes and activities.
    Customize your itinerary by adding your chosen passes and activities to your cart.
    Proceed to secure payment.
    Receive confirmation emails with e-tickets or vouchers.
    Enjoy your trip, using the e-tickets and vouchers at the attractions.

  • A city pass is a bundled package that provides access to multiple popular attractions, museums, tours, and activities in a city for a single, discounted price. It allows you to save both time and money during your visit.

  • Yes, you can create a personalized itinerary by selecting multiple activities and attractions that interest you. We also provide suggested itineraries to help you plan your trip.

  • Select your preferred city and browse the available passes and activities.
    Click on the pass or activity you want, choose dates and quantities, and add them to your cart.
    Proceed to the secure payment process, where you can choose your preferred payment method.

  • We accept various payment methods, including credit/debit cards and other online payment options. The specific options may vary depending on your location and the city you're booking for.

  • After a successful payment, you will receive a confirmation email with e-tickets or vouchers. These documents will include the information you need to gain access to the attractions and activities you've booked.

  • Changes and cancellations may be possible, but it depends on the policies of the individual attractions and passes. Please refer to the specific terms and conditions outlined in your confirmation emails or contact our customer support for assistance.

  • offers 24/7 customer support to assist you with any questions or issues you may encounter during your trip. Feel free to reach out to us for help.

  • By using city passes and activities from, you can often save money compared to buying individual tickets for each attraction. Additionally, you can save time by skipping ticket lines and gaining direct access to the attractions.

  • Yes, we take data security seriously. We use industry-standard security measures to protect your personal and payment information, ensuring a secure booking process.

  • In most cases, you can simply show your e-tickets or vouchers on your smartphone or tablet. However, it's a good idea to check the specific requirements for each attraction or activity in your confirmation emails.

  • Passes and activities may have age restrictions, so be sure to check the details provided for each pass or activity to ensure they are suitable for your group.
    If you have any other questions or need further assistance, please don't hesitate to contact us. We're here to help make your city exploration as smooth and enjoyable as possible.